Jacqueline Igdoura

Technical Product Manager & Engineer

A smiling woman with glasses holding a small, light-colored dog with long ears and a collar, standing outdoors under a large tree.

Specializing in technically complex environments, I bridge the gap between architectural complexity and user-centric strategy to drive measurable impact

My philosophy? With time, effort, and curiosity — anything is possible!

A woman with glasses and dark hair, smiling and holding a golden retriever puppy, standing outdoors with a large tree and green foliage in the background.

Product

✏️

Design

💻

Engineering

💡

Product ✏️ Design 💻 Engineering 💡

Selected Work

Identifying high-leverage problems. Simplifying complex systems. Delivering measurable impact.

Internal Tools • Operations

Self-Serve Support Tooling

KOHO

↓ 50% escalations

+15% engineering capacity

Shifted support from engineering → self-serve tooling

View case study →

Product Integration • UX Systems

Map Annotations Integration

Descartes Systems

6+ clicks removed

From complex workflows → streamlined annotation system

View case study →

Growth • Retention

YouTube Premium Conversion & Retention

Case Study

↑ conversion, ↓ churn

From single-feature value → habit-forming experience

View case study →

Let’s chat ☕

Interested in product, systems, or building at scale?

I’m always open to conversations about product strategy, experimentation, and solving complex problems.